Shipping & Cancellation Policy

WE OFFER FREE SHIPPING ANYWHERE IN INDIA (MINIMUM ORDER 1500/-)

Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.


The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. Orders requiring engraving or any customization will require additional time and will be shipped in 10 working days.

Tracking: e-mail containing your package tracking information will be sent after shipment.

Please mail us at support@zeekopenbox.com if any question. 

 

Cancellation Policy


After placing an order, customer can only cancel the order if the order state is showing as "pending" under Order History. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email at support@zeekopenbox.com giving your Order Number or via cancelling the order through the website.

In case we receive a cancellation e-mail or request and till that time the order has already been "processed" by us, the order cannot be canceled.


ZEEKOPENBOX.COM reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.